Refunds are issued for hosting when a request to cancel a hosting package is submitted via our cancellation form within 30 days of account signup. Domain registrations fee is not refundable. Refunds requested for remaining months on canceled prepaid packages must be submitted within 120 days of payment. Customers who desire a refund on a prepaid account will be re-billed at the regular price as opposed to the discount. Only the difference between the prepaid amount and the re-billed regular price will be refunded.

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